The utilization of performance measurement in the public sector : comparing Utah and Campeche's experiences

Abstract

In this paper we compare the context, process and results of attempts by the state of Utah, U.S.A., and the State of Campeche, Mexico to develop and implement performance measurement information. The two states had very different economic and political circumstances at the beginning of their efforts. Utah enjoyed economic growth, and had a Legislature eager to become proactive in addressing State's needs.

In Campeche, the process was fomented by changes in the National Leadership and their desire to fight corruption and promote management by results. Several years after the process began in Utah, and a few years after it began in Campeche, the two states find themselves in similar circumstances with regards to results. Specifically, there is a lack of use of the performance information.

This outcome is analyzed in the context of several factors that have been found to influence the adoption and implementation of performance measurement including leadership, political ideology, party identification and support from elected officials.