A consolidated analysis of approaches to service delivery improvement strategies in South Africa, India and Brazil

Date

2007-10

Author

Sharma, Rajiv

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Subject

CONGRESO CLAD 12-2007; SERVICIOS PUBLICOS; CALIDAD; MEJORAMIENTO DEL RENDIMIENTO; RELACIONES CON LOS USUARIOS; ATENCION AL PUBLICO; PARTICIPACION CIUDADANA; ACCESO A LA INFORMACION; TRANSPARENCIA; OPINION PUBLICA; CONTROL SOCIAL; EXPERIENCIAS NACIONALES; MODERNIZACION DE LA GESTION PUBLICA

URI

http://cladista.clad.org//handle/123456789/4789

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Creative Commons BY-SA-NC 4.0 Int

Except where otherwise noted, this item's license is described as Creative Commons BY-SA-NC 4.0 Int